Frequently Asked Questions

No. We cannot recommend anyone to you. However, for your convenience we can provide you a list of locally licensed contractors but please know that persons and companies on the list are not required to satisfy any minimum standards of skill, education, or experience. You should exercise due diligence and always request references from your contractor.

Generally speaking, most contractors are required to obtain a license for improvements to buildings and structures except in cases where a state license is required to engage in the particular kind of work (e.g., new home construction, plumbing, electrical).

No. The ordinance exempts owner and occupants from the registration and licensing requirement. However, you may still need to obtain zoning and construction related permits.

Absolutely. You should also request proof of insurance. In the event that your contractor cannot produce a contractor license or proof of insurance please contact the Code Enforcement Office to report the contractor's name and other information that may be useful for enforcement purposes.

Boundary disputes are personal legal matters and are not within the jurisdiction of the municipality. (Note: Unless a municipal boundary is the subject of the problem.) You should consult an attorney or your title company to assist you.

You should consult an attorney as this is a private leg. You should consult an attorney as this is a private legal dispute and the municipality has no control or jurisdiction.

In most cases, unless there is an active criminal investigation, your complaint is a public record and may be released upon request to persons who request a copy.

Yes. You may contact us anonymously but your complaint will not be regarded as founded in nature unless it is verified by the Code Enforcement Officer. Our experience suggests to us that anonymous complaints usually are not as credible as regular complaints. We will accept your anonymous report and it will be reviewed on a low priority basis. A file will only be opened if the complaint is independently confirmed by the Code Enforcement Officer.